Latest News Highlights


Thursday, 16th April 2020
H E President Yoweri Museveni during the Press Conference at State House, Nakasero
* No issuance of visas to Uganda. ** All passenger flights entering and leaving Uganda banned. *** Public transport suspended.

H E President Yoweri Museveni, on 25th March 2020, issued fresh directives in the Country's determined efforts to fight the spread of COVID19 pandemic among them banning public transport for 14 days, decongestion of markets and a warning to traders against hiking prices of merchandise.

The New Measures:

1. Suspension of public transport for 14 days. The affected public transport includes all taxis, coasters, buses, passenger trains, Tuk-Tuk and Boda Bodas.
  • Private vehicles are allowed but with only a maximum of 3 people.
  • Trucks, Delivery Vans & Pickups are allowed strictly for delivery of food and essential commodities.
  • Ambulances are allowed.
  • Security vehicles are allowed.
  • Institutional/Government vehicles subject to SOPs issued by Ministry of Health are allowed.
  • Vehicles for sanitary services like garbage collection, cesspools are allowed.

2. Scaling down the population of vendors trading in markets by allowing only sale of essential commodities.

3. Accrediting Boda Bodas to deliver foodstuffs and working with companies to facilitate online purchase of items.

President Museveni's address on COVID19 and the new guidelines can be got on the following link:

Earlier COVID19 measures:

The Government of Uganda had, starting midnight Sunday 22nd March 2020, banned all passenger flights entering and leaving Uganda. Only cargo planes are allowed in and out.

Also banned are entries into Uganda by anyone other than truck drivers, by land or water.

"No passenger planes will be allowed to land in Uganda or leave. Only cargo planes and their crew members will be allowed in the country." President Museveni said as he announced additional measures to contain COVID-19.

He confirmed that, "humans crossing into Uganda from the different border points are prohibited going forward. This is until we find coordination at the East African level. Please stay where you are. We are not against anyone but this is about manageability."

Meanwhile, all Public Services offered by the Ministry of Internal Affairs that involve direct contact with clients have been suspended for the next 30 days effective Tuesday 24th March 2020.

The affected services under the Directorate of Citizenship & Immigration Control (DCIC):
  • All borders are closed in line with H.E the President's Directive;
  • Enrolment and issuance of Passports for all categories;
  • Issuance other travel documents such as Certificate of Identity, Temporary movement permits, Conventional Travel Documents (For Refugees); and Certification of travel documents and Passes;
  • Issuance and Personalization of Visas, Work permits, Citizenship, Resident permits and Passes.

The affected services under the National Identification and Registration Authority (NIRA)
  • Application, issuance and replacement of National IDs country wide;
  • Change of particulars and rectification of information on National IDs;
  • Checking status of applications;
  • Issuance of letters of confirmation of information;
  • Applications and issuance of birth and death certificates; and
  • Issuance of Adoption Order Certificates.
The affected services under the NGO Bureau:
  • All registration, searches, recommendations and complaints handling services that require physical interface with its clients.
The affected services under the Directorate of Community Service
  • Management of offenders from their homes including home visits, reconciliatory meetings and counselling.
The affected services under the Directorate of Government Analytical Laboratory (DGAL):
  • All DNA paternity cases;
  • Private clients seeking quality and chemical verifications of the commercial products;
  • Provision of expert witness to courts.
For inquiries and further information regarding the services of the Ministry of Internal Affairs, members of the general public can contact the specific institutions through the contacts listed below:

Toll Free Numbers 0800 199 003/4
Tel: +256 414 595 945/ +256 752 451 811

Toll Free Numbers 0800 211 700
USSD Code *216#

NGO Bureau
Tel: +256 393 241 322/3

Community Service
Tel: +256 782 027 087/+256 772 740 189
Tel: 0800 100 450/+256 772 409 158
+256 414 250 464(Gen)/+256 414 250 474

Source: Public Diplomacy Desk, Uganda Embassy, Berlin